Our Rules Ensure a Safe and Enjoyable Experience Always
Please read our house policy before visiting Loco Bear.
🌟 Loco Bear Privacy Promise
Welcome to Loco Bear! Fun, laughter, and adventures are what we do best—but your privacy matters to us just as much. This Privacy Policy explains how we collect, use, and protect your information when you visit www.locobear.ae.
🐻 Your Consent
By visiting our website, entering contests, shopping, or sharing your details with us, you agree to the way we handle your information as explained here.
🎈 Why We Collect Information
We collect some information to make your experience more exciting, smoother, and more helpful. Sometimes we may ask for your name, email, or preferences—totally optional and always in your control.
📦 Types of Information We Collect
🕵️♂️ Anonymous Information
Things like number of visitors, browsing trends, and general activity. This helps us improve our website so we can keep making your experience awesome.
👤 Personal Information
Details like your name, email, or address—only when you choose to share it. This usually happens when you:
- Join contests
- Sign up for newsletters
- Purchase products
🍪 Cookies & Tracking (The Techy Bit)
We may use cookies to remember your browser and make your visits smoother. They do not personally identify you. You can disable cookies anytime in your browser—but it may affect your site experience.
📊 How We Use Anonymous Information
We use it in a combined, non-personal way to:
- Understand visitor behavior
- Improve website experience
- Offer better services
We may also share this aggregate, non-personal data with partners.
💌 How We Use Personal Information
We only use your personal information for what you shared it for, like:
- Updates
- Promotions
- Website news
You can opt-out anytime using the link in our emails or by contacting us. Everything you share stays confidential.
🔐 Disclosure of Information
We may disclose your personal information to third parties under certain circumstances:
- To fulfill a service you requested, such as billing.
- When required by law enforcement agencies in connection with a suspected crime.
We will never sell or license your personal information.
🔑 Passwords and Security
You are responsible for keeping your passwords and personal information confidential.
🧾 Payments
We do not store any credit card details or personal information for payment processing.
🛡️ Security
Loco Bear operates secure data networks to protect your privacy and security. However, we cannot guarantee complete security when transmitting information over the internet. We are not responsible for unauthorized access to your information due to security breaches beyond our control.
✏️ Access and Correction
You can access your information at any time and request corrections or updates. Contact us to access or modify your information.
🔄 Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on our website. Please review this policy periodically to stay informed.
📞 Contact Information
If you have any questions about our Privacy Policy or privacy practices, please contact us:
Loco Bear
Email: hello.dxb@locobear.com
Phone: 800 LOCOB
Location: Al Quoz 2
Our Rules Ensure a Safe and Enjoyable Experience Always
Please read our house policy before visiting Loco Bear.
Supervision: Children under 13 must be accompanied by an adult aged 18 or older at all times.
Safety First: Always follow safety guidelines and instructions from Loco Bear staff.
Respect Others: Treat all guests and staff with respect.
Personal Belongings: Loco Bear is not responsible for lost or stolen items.
Food and Drink: Only consume food and drinks in designated areas. Outside food and beverages are not permitted.
Photography: Photography is allowed for personal use only. Commercial photography or videography requires prior permission.
Inappropriate Behavior: Any inappropriate behavior, including but not limited to bullying, harassment, or vandalism, will not be tolerated.
Dress Code: Appropriate attire must be worn at all times
Disability Access: Loco Bear strives to be accessible to all guests. A disability access guide is placed with attraction accessibility, ride restrictions, and evacuation procedures.Parking: Accessible parking spaces are available in the main parking lot.
Restrooms: All restrooms have accessible stalls in both the men’s and women’s
sections.
Guest Relations: For further information or assistance, please visit Guest Relations at the park entrance.
Safety: The safety and security of all guests is our top priority. Certain activities may have height, weight, or health restrictions. Please refer to signage at each attraction or visit Guest Relations for details.Pregnant Guests: For safety reasons, some attractions may not be suitable for pregnant women. We recommend consulting your doctor before participating in any activity.
Medical Conditions: Guests with certain medical conditions should refrain from participating in specific activities. Please consult our staff or the disability access guide for more information.
Evacuation Procedures: In the event of an emergency, please follow staff instructions and remain calm. Some guests may require assistance during evacuation procedures. Please inform Guest Relations if you anticipate needing assistance.
Smoking and Vaping: Strictly prohibited within the entire park.Running: Running is not permitted in the park.
Damage to Property: Guests are responsible for any damage caused to park property.
If you have any questions about our House Rules, please contact us:
Loco Bear
Email: hello.dxb@locobear.ae
Phone: 800 LOCOB (800 56262)
If you’re unable to reach us, dial 054 2669357
Location: Al Quoz 2
