fbpx

FAQs

Frequently Asked Questions

PARK

1. Where is Loco Bear located?

Loco Bear is located in Al Quoz 2, Dubai, United Arab Emirates.

2. What are your operating hours?

The park timings are:

Monday: 12 PM to 10 PM
Tuesday: 12 PM to 10 PM
Wednesday: 12 PM to 10 PM
Thursday: 12 PM to 10 PM
Friday: 12 PM to 11 PM
Saturday: 11 AM to 11 PM
Sunday: 11 AM to 10 PM

3. Do you have food and beverage services at Loco Bear?

Yes, we have our very own Loco Lounge, offering a variety of food and beverage options for our guests so you need not bring anything from outside which is restricted as well.

4. Is there parking available at Loco Bear?

Yes, we have several parking areas for our guests and also offer valet parking services.

ACTIVITIES

1. What kind of activities or attractions does Loco Bear offer?

We have a variety of activities and attractions at Loco Bear. Beginning with Soft-Play & Slime Arenas for kids, Wall Climbing, Roll Glider, Trampolines, VR & Arcade for teenagers, to Laser Tag, Bowling Alleys, Pool Tables, Shuffle Boards, Darts and much more for adults. We also have our Loco Lounge where guests can sit, relax and enjoy food and beverage services.

2. Is there any reservation or booking required for the activities?

Reservations may be required for certain activities specially during peak times or for larger groups. We recommend calling ahead or making an online reservation though our official website to secure your spot.

3. What safety measures do you have in place for guests?

We prioritize guests’ safety with measures such as trained staff, daily attraction checklist with maintenance and adherence to all safety guidelines from authorities.

4. Are the activities for any particular age group?

Loco Bear offers entertainment packages for all age groups. There might be some guidelines for specific activities, but have many options to choose from.

TICKETS, BOOKINGS & PAYMENTS

1. Is there an admission fee for the park?

No, entering Loco Bear is totally free. You can explore the park and choose to purchase a package of your preference that comes with the Loco Bear game card to gain access to the activities.

2. Are there any exclusive offers or discounts for booking online compared to onsite?

Yes, we offer exclusive discounts and deals for online bookings that may not be available for onsite purchases.

3. What is the validity of the Loco Bear game card?

The Loco Bear game card is valid for 1 year from the recharge date. Terms and Conditions apply.

4. What payment methods are accepted?

We accept various payment methods including cash, credit/debit cards and Loco Bear credits.

5. Can I purchase activities using the game card?

Yes, activities can be purchased using the Loco Bear credits in the game card.

GROUPS & PARTIES

1. Do you offer group discounts or special packages?

Yes, we do offer group discounts, special packages for parties, school trips, corporate bookings and for more info please visit www.locobear.ae or call us at 800 LOCOB

2. Do you host birthday parties or other special events?

Yes, we specialize in hosting birthday parties, corporate events, school trips and other special occasions.

3. How far in advance do I need to book my party?

Bookings are received 2 weeks in advance normally, however we will do our best to accommodate your booking in a short notice.

4. How early should I arrive for my party?

It is best to arrive 10-15 minutes before the scheduled time in order not to affect any other party’s schedules.

5. Does Loco Bear provide supervision of children?

Our staff will take reasonable care but will not accept responsibility for the supervision or wellbeing of a child.

6. Do you provide food for birthday parties and other functions?

Yes, we provide special meal options to choose from our very own Loco Lounge for your special events or parties.

7. Do we need to pay a deposit?

Yes, there is a minimum guarantee deposit required to book a party, which will be adjusted in the total bill at the day of the event.

Send Enquiry
Hey there! 🐻
How can we make your day awesome? From birthdays to corporate events, we've got it all covered!

Send your enquiry, and let's have FUN!"